Written reply to PQ on SingapoRediscovers Vouchers' redemption rates and expiry date

Question

Mr Ang Wei Neng: To ask the Minister for Trade and Industry (a) as of end-March 2021, what is the redemption rate of SingapoRediscover Vouchers; (b) what are the plans to encourage higher redemption rates; and (c) whether the Ministry will consider extending the expiry date of the SingapoRediscover Vouchers to the end of December 2021.

Written Answer by Minister for Trade & Industry Mr Chan Chun Sing

1. As of 28 March 2021, over 760,000 adult Singaporeans have used their SingapoRediscovers Vouchers (SRV) at least once. About 2.2 million adult Singaporeans have not redeemed their SRV. Collectively, more than $108 million in vouchers and additional expenditure have been spent under the scheme.

2. To encourage more usage, STB together with the onboarded merchants and authorised booking partners, will intensify efforts in the next few months. This includes sharing products and promotions across attractions, tours, and hotels, through STB and the authorised booking partner channels. Merchants are also encouraged to continue creating interesting products or bundles that will appeal to different groups of Singaporeans, or to work with each other to create such products. 

3. There is no change to the redemption deadline of 30 June 2021 for now.  We will continue to monitor the redemption rate over the remaining months before considering if any extension of the redemption deadline is warranted. Meanwhile we encourage Singaporeans to redeem their vouchers early so that they are able to select their preferred products and timeslots.