Written reply to PQ on redemption rate of SingapoRediscovers Vouchers

Question

Ms Cheng Li Hui: To ask the Minister for Trade and Industry (a) to date, what has been the redemption rate of SingapoRediscovers vouchers; (b) whether allowing Singaporeans to use their NRICs to redeem their vouchers at community centres and residents committees since 30 August 2021 has resulted in higher redemption rates; (c) whether the Ministry will consider allowing utilisation of the vouchers for other uses such as dining to support the food and beverage industry; and (d) whether the Ministry will consider further extending the expiry date of the vouchers.

Written Answer by Minister for Trade and Industry Gan Kim Yong

1. As of 21 October 2021, over 1.25 million Singaporeans have used their SingaporeRediscovers Vouchers (SRV) at least once. Collectively, about $256 million in vouchers and additional expenditure have been spent under the scheme.

2. The ability to use NRIC or other identification documents at selected Community Clubs/Centres and Residents’ Committees Centres in Singapore has made it easier for some groups, such as seniors, to redeem their vouchers. Alongside other efforts to enhance the redemption process, such as setting up SRV counters at attractions, more citizens have been able to redeem their vouchers and enjoy the tourism offerings in Singapore.

3. The SRV was designed to give Singaporeans an opportunity to rediscover the charm of Singapore and to support the core tourism sectors such as hotels, attractions, and tours. The SRV programme also benefits the F&B sector as many F&B establishments have collaborated with tourism businesses to curate packages that attract and draw local consumers to their outlets as well.

4. We will continue to monitor the situation before considering if an extension of the SRV redemption deadline is needed.