Written reply to PQ on CASETRUST accreditation coverage across sectors and prepayment safeguards for wedding, bridal and photography sector

Question:

Mr Chua Kheng Wee Louis: To ask the Minister for Trade and Industry (Energy and Industry) (a) to the Government's knowledge (i) how many businesses are currently CaseTrust-accredited (ii) what proportion this represents of businesses in each covered sector and (iii) whether any wedding, bridal and photography business has ever been eligible for CaseTrust accreditation; and (b) what prepayment protections currently apply to the wedding, bridal and photography sector.

Written Answer by Minister for Trade and Industry (Energy and Industry) Dr Tan See Leng

1.       As of 31 July 2026, there are 909 accredited entities across the various CaseTrust accreditation schemes. The Government does not have the data on the proportion of businesses with CaseTrust accreditation for each covered sector. 

2.       CaseTrust is a voluntary accreditation scheme to recognise businesses that commit to fair trading standards, including transparent pricing, pre-payment protection, proper documentation of contracts and robust dispute resolution processes. Businesses that are willing to commit to these fair-trading standards, are welcome to apply to CASE for eligibility of CaseTrust. 

3.       There are currently no CaseTrust accredited wedding, bridal and photography businesses. The Consumers Association of Singapore will continue to engage industry to encourage adoption of the accreditation scheme and to raise consumer awareness of the benefits of choosing accredited businesses, particularly for transactions involving significant prepayments.